Interviewing your clients is the most important step when it comes to deciding who to hire. The interview, in some ways, is the backbone for the future success of your company. You can’t have a good company if you don’t have good employees. Unfortunately, sometimes it seems like good employees are getting harder and harder to come by. This is part of why knowing how to interview your employees is so important. You really need to make sure that you’re asking the right questions so that you know you’re going to be hiring the right people. Not all interview questions are made equally, however, and if you’re not asking the right questions you might not be hiring the right people. We know all the best interview questions, so we can help you craft the perfect interview in order to hire your perfect candidate. If you’re worried that you might not be asking the right questions during interviews, we’re here to help. Here are three of the best interview questions you could possibly ask.
Ging on business trips is an essential part of working life, but that does not necessarily mean that they are one of the more pleasant things to do. Business trips can be a real drag, especially if you don’t really know how to go about making them bearable. If you have to go on business trips on a regular basis, we’re sure that you are wondering how you can improve them and make it a little less aggravating to go on them. It’s not always easy, but we have some tips that will definitely help improve every business trip you have to take. If you know that you’re going to have to go on quite a few business trips in the future, here’s what you need to know:
1. Plan out Every Detail Ahead of TimeOne of the first things you can do to improve your business trips is to make sure that you plan ahead of time. We know that planning things ahead of time can be a bit of a drag, but it can really help you out. You may not have realized how much stress you are adding to your life by not planning your business trips ahead of time, but that’s why we’re here to tell you. Something as simple as planning out your business trips a little bit so that you know what you’re going to be doing, where you’re going to be going, and what you need to bring, can really make a difference and make business trips more bearable for you.
2. Know the Best Places to GoOf course, business trips don’t always need to be all about business. You’re going to want to have a little bit of leisure time so that you can have a way to relax. Knowing the best places to go when you have a little bit of downtime during your business trip is important, since it will really help you make the most of your trip. This is one of the best ways to improve business trips, so we definitely recommend that you give this a shot. Look up interesting places to go before you go on your trip, and then make a plan to go have some fun when you have downtime.
3. Make Sure You Have Everything Packed and Ready
Packing is not anyone’s favorite thing to do, but packing and making sure that you have everything you need before you have to go on your trip is obviously going to help make things less stressful. If you get caught the night before your trip having to cram things into a suitcase, you’re not exactly going to have a good time. You’re going to be stressing over whether or not you forgot something important, so it really is important that you plan ahead of time and make sure that you pack and have everything ready.
4. Don’t Party Too HardcoreIt’s important to have fun while you’re on your business trip, but you really shouldn’t go overboard. Business trips can become so aggravating and stressful because you wind up coming home feeling burnt out and hung over. That doesn’t need to happen. Don’t go overboard when you’re off the clock, since this can really wind up making things uncomfortable for you. We know that you may be tempted the party hard-core, but it is usually better to try and relax instead of getting wild.
5. Know What Everyone Else Is up To
Another thing you can do to help improve your business trips is to make sure that you always know what everyone else is up to. You need to know where your coworkers are, so that you don’t have to worry about having to cover for them at any time. Knowing where your coworkers are will also help you have a better time in case you want to meet up with any of them. You don’t want to get stranded in the middle of nowhere, so you really do need to try and keep on top of where everyone else is at any given time. It will definitely help your peace of mind, if nothing else.
Finding a candidate to interview can be difficult. Many times people are simply not qualified for the positions that they apply for. But there are other times when a candidate is qualified, but our failure to realize that we are stereotyping them stops us from even considering them. You may not even pay attention to the fact that you are being discriminating to some of your applicants, especially if this is something that you have been doing for quite some time. Here are few signs that you may be stereotyping some qualified candidates, and decreasing your chances of finding the best person for the job.
What’s In a Name?When you’re looking through applications, what do you think about when you’re seeing people’s names? The answer should be, “nothing.” A name shouldn’t be an important factor when considering candidates. However, many of us automatically toss applications and resumes when they list unusual names. If the name isn’t common, one that is difficult to spell, or one that is foreign and hard to pronounce, some of us may not even consider speaking with the applicant because we automatically assume that they aren’t going to “fit in” with the company. This is an awful thing to do, and each time we do it, we’re lowering our chances of bringing diversity into the company.
Not a Real EducationAnother thing many of us do when we’re reading applications and resumes is deciding that certain education isn’t “good enough” for the company. Some applicants graduate from colleges and universities that we don’t consider to be “real schools” even if they obtained a degree for all of their hard work. While it is important to make sure that applicants have the required degrees, deciding whether or not their degree is worthy shouldn’t be a choice that we make just from reading it on a resume.
It is definitely possible that some of these applicants didn’t take their studies seriously, but it’s also possible that some applicants worked extremely hard and went above and beyond what was necessary for each assignment. The only way you can find out which of these candidates is which is if you communicate with them. Don’t let what you assume cause you to toss a perfectly good resume and/or application into the trashcan.
Stereotyping candidates shows a lot about your character, and if you happen to do it when other people are around, it can lead them to believe that you are a prestigious or racist person. If you want to avoid this, don’t dwell on what a candidate’s name is, or what school they graduates from. As long as they meet the qualifications of the company, give everyone an equal chance. Doing so will allow you the opportunity to interview with more candidates, and will greate the chance of finding someone who is perfect for your vacant position. If you don’t think you can get over stereotyping candidates, it may be time to allow someone else to do the hiring.
Running a successful company or business is a lot of work, and generally it comes down to having good quality and professional employees. If you hire the wrong types of people, you could really wind up shooting yourself in the foot and setting yourself up for failure. You want to make sure that the people you hired to work for your company or business are going to be professional and accurate representations of the company itself. Having a bad apple among your future employees is a very dangerous thing because they could wind up taking you from a successful company or business to a failure. Having one bad employee is too much. You want to avoid hiring any employees who are going to wind up causing you trouble in the long run, so you need to be able to spot the bad apples before they enter your orchard. This will help you ensure the you only ever hire the best people for your company or business. Here’s what you need to know.
Is This Really Possible?The idea that you can spot people who will be bad choices for your company or business before you ever hire them might seem like a bit of a fantasy. However, it is definitely possible to spot at least some of the bad choices before you hire them. They’re always going to be warning signs that you can keep an eye out for, but this is only going to be helpful if you actually know what signs to look out for. Because of this, it is important that you look into the sorts of things that can lead to a poor quality employee.
Looking for Red Flags in the Resume
First things first, you should always look at the resume of the person who is applying for the position. The resume is going to tell you quite a bit about the person who you are going to be interviewing, and while most people lie in their resumes, they’re still red flags you can look out for. Look for extremely creative phrasing that boils down to absolutely no experience, because people who have no experience are going to fluff up the resume to extreme proportions. This is something you want to keep an eye out for because while it does show a creative mind, it is not usually good news for how well they will be able to perform for your job.
Being Careful When You Get to Interviewing
If you don’t see any immediate red flags in the resume, you have to be careful when you get to interviewing the candidate. This is the best time to keep an eye out for any suspicious behavior or anything like that. When you get to interviewing your candidate, keep a close eye on how they act and make sure to ask questions that are tailored to get good answers out of them. This is the best way you can go about protecting your company or business from anyone who does not suit your needs.
Background Checks Are an Employer’s Best FriendOf course, if you want to be a little more thorough, a background check is never a bad idea. If you can afford to get background checks done for your future employees, this is the best way to make sure that you aren’t looking at any bad apples. You can turn up interesting tidbits like criminal records and things like that. You would definitely want to know about that, so background check is always an employer’s best friend. Your employees might not appreciate it, but what does it really matter when it is going to protect your company so much? You can really stay safe from any poor quality in employees, which is definitely something you want to be able to do. Of course, if background checks are not an option, you can always do your best with the other options listed.
Believe it or not, your customer isn’t going to be right every time. Sometimes people behave poorly in establishments just to try to get a discount. When you’re not going to be giving out discounts to everyone who complains you can find yourself with an irate customer on your hands and no way to deal with it. This situation assumes that the buck stops with you; whether you’re the manager, the owner, or you’re just the unlucky person who can’t call for help from the customer desk doesn’t matter. Here’s how you should respond to an angry customer in a simple three step process.
Explain Things CalmlyFirst of all, you should try to explain things calmly to your customer. There’s a good chance that what’s happening started as a misunderstanding. The customer didn’t understand that holiday gear can’t be returned after the holiday, or that the sale has already ended, or that they simply can’t get that product or item here. Whatever you’re dealing with, the first thing you should do is take a few deep breaths. Don’t stoop to their level by showing how upset you’re getting. Try to explain it. If they don’t understand, try again in different words. Ask what exactly they don’t understand, and if they repeat the same problem again and again you have to accept that you can’t win them all. In a perfect world all it would take is a sincere smile and a calming breath and before you know it all your clients would be calm and docile. In real life, sometimes they’re just going to keep getting mad and there’s nothing that you can do. Cut your losses and accept that sometimes you lose some.
Apologize That You Couldn’t Work It OutWhat you should always do to conclude your talk with an irate customer is apologize. Say that you’re sorry they are upset and you wish you could have found a better solution to their problem, but there doesn’t seem to be one. This is an interesting move in customer service because most customers expect to be listened to for as long as they want. They expect that you will stand there and take them yelling for as long as they like. By apologizing you’re bringing the discussion to a close without their initiating it. This might get them angrier, but you’ve already established that there’s nothing to be done by catering to them.
Monitor Your Online Reputation
Once an angry customer leaves you need to keep up your online surveillance. You can bet that there’s going to be an angry review popping up somewhere and you need to be able to do damage control on it. You don’t want one angry, irrational customer to ruin your otherwise good reputation. If you know that you could have helped a customer who was willing to compromise and be reasonable there’s no reason for you to put up with them damaging the one thing that your business relies on most: a good word of mouth reputation.